Service Lead

Services Lead
Permanent
£36,000 - £39,000
Warwickshire

Hamilton Woods Associates are currently recruiting for a Services Lead to join a leading housing provider, managing supported housing, homelessness and temporary accommodation services across Warwickshire.

Responsibilities of the Services Lead:

• Lead the day-to-day delivery of supported housing and homelessness services

• Manage and develop a team of staff and volunteers

• Oversee referrals, occupancy, voids and move-on planning

• Ensure high standards of safeguarding, health & safety and service compliance

• Build and maintain effective relationships with local authorities and partner agencies

• Monitor service performance, budgets and contractual requirements

• Support customers with complex needs including homelessness, mental health, substance misuse and offending histories

• Drive service improvements and ensure positive outcomes for customers

Essential Experience of the Services Lead:

• Previous management experience within supported housing, homelessness or housing services

• Experience managing and developing staff teams

• Knowledge of safeguarding, risk assessment and housing management

• Experience working in partnership with local authorities and external agencies

• Full UK Driving Licence with access to a vehicle

• Enhanced DBS (or willingness to obtain one)

To be considered for this exciting role, please contact Alice Wright – Senior Recruitment Consultant at Hamilton Woods or apply online with a covering note of your experience and suitability referencing the job ID number. Due to the exceptionally high level of applications, if you have not heard back from HWA within 7–10 days, it is regrettable that we cannot respond to all applicants, and please assume your application has been unsuccessful.